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Quick Facts

  • 6 - Number of graduate programs in the college ranked in the top 100 nationwide by U.S. News and World Report in March 2016
  • Fall 2015 - Launch of the Doctoral Program in Criminal Justice
  • Spring 2016 - Launch of the completely online Master of Social Work (M.S.W.) program
  • 2015-16 - Academic year in which the college recognized 25 years since its founding in 1990-91
  • > 1,700 - Number of children and adults with speech, language and hearing problems served by the Communication Disorders Clinic

Department of Health Management and Informatics

• Overview
• Research Interests
• Current/Recent Grants

Overview

Lynn -20full _small _webFaculty members in the Department of Health Management and Informatics have interests and expertise in most every area of contemporary research related to health care. Highlights of current sponsored research include a $1.6 million grant from the National Institutes of Health to study "Rural Health Clinics in Accountable Care Organizations." 

Research Interests

Latarsha Chisholm

Latarsha Chisholm, Ph.D., M.S.W.


  • long-term care
  • aging
  • quality of care
  • disparities
  • implementation and dissemination of innovations

Kendall Cortelyou-Ward

Kendall Cortelyou-Ward, Ph.D.


  • scholarship of teaching and learning
  • health care workforce
  • health care informatics
  • health information exchange

Thomas Falen

Thomas Falen, DHSc, M.A., RHIA


  • medical coding systems
  • quality management in health care
  • electronic surveillance systems to prevent hospital acquired conditions (HACs)

Myron Fottler

Myron Fottler, Ph.D., M.B.A.


  • health care human resources management
  • health care customer service and marketing
  • retail medicine
  • health care strategic management
  • health reform
  • medical tourism

Varadraj "Raj" Gurupur

Varadraj "Raj" Gurupur, Ph.D.


  • Decision Support Systems for Healthcare
  • Semantic Web Technology
  • Software Engineering Healthcare Information Systems
  • Artificial Intelligence in Healthcare
  • Education Enhancement Systems

Su-I Hou

Su-I Hou, Dr.P.H., CPH, MCHES, RN


  • Cancer prevention and screening promotion
  • HIV/AIDS behavioral research
  • eHealth communication and promotion
  • Healthy aging in place
  • Community-based health promotion programs for older adults
  • Guided autobiography for older adults and caregivers

Aaron Liberman

Aaron Liberman, Ph.D., L.H.R.M.


  • health care risk management
  • strategic planning
  • dispute resolution
  • financial management

Liu Xinliang

Liu Xinliang, Ph.D.


  • quality of care
  • Complications following surgical procedures
  • health finance
  • ambulatory surgery centers
  • health insurers

Donna Malvey

Donna Malvey, Ph.D., M.H.S.A.


  • health care human resources management
  • retail medicine and retail medicine clinics
  • electronic records and private sector initiatives
  • health care leadership
  • health care strategy
  • health care unions
  • health care reform
  • mobile health technologies

Alice Noblin

Alice Noblin, Ph.D., RHIA, CCS


  • Personal health records (PHR)
  • Electronic health records (EHR)
  • Health Information Exchange (HIE)
  • patient engagement
  • health literacy

Dawn Oetjen

Dawn Oetjen, Ph.D., M.H.A.


  • leadership
  • scholarship of teaching and learning
  • ethics
  • health care "customer" satisfaction (patient
  • decision-making

Reid Oetjen

Reid Oetjen, Ph.D.


  • health care leadership
  • geriatric and long-term care
  • health care quality
  • cultural competency
  • human resources

Bernardo Ramirez

Bernardo Ramirez, M.D., MBA


  • global health care management
  • quality and health care outcomes
  • health management education/training

Dr. Timothy Rotarius

Dr. Timothy Rotarius, Ph.D., MBA


  • health care strategy
  • health care reform
  • health care finance
  • health care management

Lynn Unruh

Lynn Unruh, Ph.D., RN, LHRM


  • nurse staffing and patient outcomes in hospitals and nursing homes
  • measuring nurse staffing
  • improving the nursing work environment
  • assessing and forecasting healthcare workforce supply and demand
  • the global healthcare workforce
  • impact of globalization on health

Amanda Walden

Amanda Walden, M.S.H.S.A, RHIA, CHDA


  • Medical Records
  • EHR
  • HIPAA
  • Privacy

Thomas Wan

Thomas Wan, Ph.D., M.H.S.


  • health services management research
  • outcomes evaluation
  • health informatics
  • long-term care research
  • gerontological health
  • policy informatics research
  • Population health science

Lawrence West

Lawrence West, Ph.D., MBA


  • geographic information systems
  • information economics
  • decision support systems
  • electronic commerce
  • government information systems

Current/Recent Grants

Evans CMS Evaluation
PI: Latarsha Chisholm, Ph.D. (with Co-PI Vanessa Lopez-Littleton)
$40,000, 1/1/2015-8/31/2017
Children's Home Society of Florida

Culture Change Adoption in Nursing Homes: From the Residents' Perspective
PI: Latarsha Chisholm, Ph.D.
$7,500, 5/1/2015-4/29/2016
UCF Office of Research and Commercialization (In-House Grant)

Impact of Health Literacy on Senior Citizen Engagement in Healthcare IT Usage
PI: Alice Noblin, Ph.D.
$7,500, 5/1/2015-4/29/2016
UCF Office of Research and Commercialization (In-House Grant)

Impact of the Timing and Sequencing of Physical Therapy on the Overall Healthcare Costs in New York State
PI: Xinliang "Albert" Liu, Ph.D. (with Co-PIs William Hanney, Michael Masaracchio [Long Island University] and Latarsha Chisholm)
$280,808, 4/21/2014-4/20/2016
New York Physical Therapy Association

A Study of Physical Therapist-Provided Medicare Services
PI: Xinliang "Albert" Liu, Ph.D. (with Co-PI Reid Oetjen)
$7,983, 4/1/2015-3/31/2016
Center for Innovative Healthcare, Inc.

Examine the Adoption of Culture Change in Low-Quality Nursing Homes
PI: Latarsha Chisholm, Ph.D.
$49,983, 6/1/2014 - 8/31/2015
Florida State University, Florida Health Equity Research Institute

Goals of Care: A Nursing Home Trial of Decision Support for Advanced Dementia
PI: Latarsha Chisholm, Ph.D. (with UNC colleagues)
$236,771, 9/1/2012-8/31/2015
University of North Carolina at Chapel Hill

Physical Therapists' Perceptions of the Use and Efficacy of Mobile Apps to Improve Patient Outcomes
PI: Alice Noblin, Ph.D.
$5,508, 1/1/2014-12/31/2015
Center for Innovative Healthcare, Inc.


The health care informatics master's program at UCF really helped me connect with the industry, meet people at conferences and sit for the most-desired certification exams."
— Michael Neimann,  M.S. in health care informatics ('14)
My internship with the District 9 Medical Examiner’s Office was one of the greatest experiences of my life. I gained an excellent understanding of the medical examiner’s office and the criminal justice field in general."
— Adam Stubley,  B.S. in criminal justice, criminal profiling certificate ('11)
UCF provides its physical therapy students with an excellent education and prepares them to work in the most challenging of settings."
— Jamie Dyson,  Rehabilitation Supervisor, Orlando Regional Medical Center
UCF's program provided me the opportunity to expedite my student experience while attaining practical experience working within local health systems."
— Daniel Barr,  V.P. at National Children's Hospital; M.S. in health sciences, health services administration track ('04)
My master's education helped me see the big picture of the nonprofit industry. UCF showed me how to see the different fundraising tools within the Central Florida area."
— Krysti Griffith,  Executive Director of Growth from Grief; Master of Nonprofit Management ('12)
The course opened my eyes to grant writing ... I learned a great deal and you [Barbara Howell] are truly an excellent instructor."
— Deborah Reith,  Master of Public Administration student who secured a $10,000 federal grant through a course project; B.S. in criminal justice ('86)
The skills I learned during my time at UCF are what made my transition to law school so seamless."
— Jacqueline Iaquinta,  Touro Law Center student; B.S. in legal studies ('10)
As an inaugural graduate of the M.R.A. program at UCF, I can attest to the outstanding curriculum developed for research administrators. "
— April Heyward,  Post Award Services Coordinator, University of South Carolina; Master of Research Administration ('13)
It was at UCF that I first learned many of the skills that I’ve since honed, including mapping with GIS software - an ability I found invaluable to my search for internships, graduate-level coursework, and employment."
— Richard "Ben" Hagen,  Research and Communications Associate, New Economy Project, New York City; B.S. in public administration ('10)
I am excited to be able to give back to the program that invested so much in me. It is truly and honor and a privilege."
— Carlos Gual,  Instructor of Athletic Training; B.S. in athletic training ('09)
The faculty advisor [at my medical school] was amazed that I had the opportunity to truly participate in the full spectrum of research as an undergraduate. "
— Chase Cavayero, medical student at Lake Erie College of Osteopathic Medicince, B.S. in health sciences - pre-clinical ('13),  
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