ABOUT THE CENTER
The John Scott Dailey Florida Institute of Government (IOG) at the University of Central Florida is one of five university locations of the statewide institute. The IOG mission is to provide training and technical assistance to local governments, state agencies, and non-profit organizations.
The Institute of Government is housed at UCF’s Downtown Orlando Ying Academic Center and is administered in the UCF College of Health and Public Affairs. The UCF IOG has served Central Florida government and non-profit agencies since 1982, and has been directed by Marilyn Crotty since 1990.
Services offered to government and non-profit agencies include:
Training Programs
Technical Assistance Projects
Organization Development
Click here to view our Training Course Catalog
WHAT PARTICIPANTS SAY…
“Great practical application...instructor was very articulate & didn't mind having fun.”
–Seminole County
"The best part was the open participation and activities.”
–City of Orlando
"Absolute joy to be in this class--activities and trainer’s comic relief kept my attention”
–Orange County Convention Center
"Very professional, instructive, and interesting”
–City of Cape Canaveral
“I was not looking forward ta a Presentation Skills class, however, after participating, I am thankful that I had the opportunity.”
–St. Johns River Water Management District
"Excellent class. I believe it would be extremely beneficial for all employees.”
–Volusia County
"Trainer did a great job of making a dull subject (Business Writing) fun!”
–Orange County
"Really enjoyed the interaction in groups for the strategic planning session.”
–City of Altamonte Springs
“This was a great learning experience.”
–City of Deltona
BENEFITS & RESULTS
What are the RESULTS of IOG training and consulting programs?
Performance improvement
Increased effectiveness
Improved culture
Improved morale
Increased retention
Increased efficiency/productivity
Increased customer satisfaction
Career/succession planning
Greater commitment to the organization
Overall cost savings
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